Deal Us In is a social responsibility training program that educates registered gaming workers at Alberta casinos and racing entertainment centres to recognize the differences between healthy and at-risk gambling behaviour. Workers also learn how to appropriately respond if someone at their facility appears to have a problem with gambling.
Deal Us In has two phases. In Phase One, you will learn:
- How to do your duty of care and prevent foreseeable harm,
- The importance of working as a team,
- How gambling works,
- To recognize the signs of healthy and unhealthy gambling behaviour,
- Some gambling myths and facts,
- About GameSense: How gambling and the games work, the odds and randomness of gambling and how to play for fun,
- Facts about alcohol and intoxication and
- The laws, policies and best practices that help you respond to problem situations at gaming facilities.
Phase Two explains how to respond appropriately to front-line staff referrals and conduct patron interventions. Staff also learn how to help patrons self-exclude from Alberta casinos and racing entertainment centres.